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Fire at OVH datacenter in Strasbourg, what it means for i-Logs Hosting services

published by i-Logs Support Team on 10/03/2021

Reading time: 2 minutes

i-Logs News Flash

As you may have read, fire broke out early on Wednesday in a building used by French cloud computing company OVH in the eastern city of Strasbourg, local police and OVH said. You can read the full Reuters Announcement here: https://www.reuters.com/article/us-france-ovh-fire/fire-breaks-out-in-ovh-building-in-strasbourg-france-idUSKBN2B20NU?il=0

I-Logs uses OVH datacenters to operate its cloud hosting offering.

Here is the description of the impact of this disaster on our services:

  1. All our hosting services are located in the datacenter of Roubaix (RBX). Consequently, all the servers are running fine and are not impacted by the disaster.

  2. Backups were hosted on servers in the Strasbourg Datacenter. Unfortunatly, these servers are no longuer available. Consequently, we no longuer have backup files, nor do we have operanting backup services. It is impossible for us to perform recovery operations because of this loss.

Our team is working hard since early this morning to setup new backup services. We plan the backup process to be fully operational in the next 24 to 48 hours.

The support team remain available should you have any question.

Yours sincerely,

Emmanuel Bergmans, Grégoire Welraeds Manging partners at i-Logs SRL The i-Logs Support team